Personal Development
Work/Life Balance
Embrace Diversity

Independent Living Officer

Salary £29,542 - £32,046 per- annum
Location Stockport
Mergefield Title {Mergefield Value}
Mergefield Title {Mergefield Value}

This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

X1 Part-Time (18.5 hours per week)

X1 Full-Time (37 hours per week)

Please make it clear on your application if you are applying for the Part-Time of Full-Time position.

Are you passionate about helping people live independently and thrive in their homes and communities?

We're looking for two enthusiastic and compassionate Independent Living Officers to join our Independent Living Team. In this rewarding role, you'll help customers maintain their independence, wellbeing and quality of life through high-quality housing management and support services. Working collaboratively with our wider Independent Living Service and 24/7 Carecall Response Team, you'll deliver a flexible, person-centred approach to supporting customers with a range of needs to achieve positive outcomes.

As part of this role, you'll support the delivery of our Extra Care Housing service at Brookhead Lodge in Cheadle, a 49-apartment scheme designed to help people with medium to high care needs live independently. You'll also oversee the Extra Care Register on behalf of Stockport Council and support the assessment and allocation of Extra Care Housing, helping ensure customers can access the right accommodation and support when they need it.

What you'll be doing

  • Supporting customers to maintain their independence and sustain their tenancies.
  • Building positive relationships with customers, colleagues and partner agencies.
  • Completing tenancy visits, risk assessments and wellbeing checks.
  • Encouraging customer engagement and involvement in shaping services.
  • Ensuring properties and communal areas remain safe, secure and well maintained.
  • Maintaining accurate records and working in line with policies, procedures and GDPR requirements.
  • Working flexibly to support colleagues and meet the needs of the service.

About you

We're looking for someone who:

  • Has experience supporting vulnerable customers and helping people achieve positive outcomes.
  • Demonstrates empathy, resilience and a creative approach to problem solving.
  • Builds strong professional relationships and communicates effectively with a wide range of people.
  • Has a sound understanding of professional boundaries and safeguarding responsibilities.
  • Can confidently manage challenging situations and resolve complex or sensitive issues professionally.
  • Is organised, able to manage their own workload and maintain accurate records.
  • Is comfortable using a range of IT systems and applications.
  • Holds a full UK driving licence and has access to a vehicle.

If you would like to informally discuss the Independent Living Officer role, please contact Nerys Carpenter, Independent Living Team Leader on nerys.carpenter@stockporthomes.org.

The SHG “Be You” approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG’s Values. We’re always looking to improve diversity within our teams to enhance this culture and to be truly representative of the communities we work in.  

This role will be on Stockport Homes terms and conditions.  

The successful applicant's appointment will be subject to satisfactory enhanced clearance by the Disclosure and Barring Service.  

We understand that if you don't meet every requirement, you may be hesitant to apply but we still want to hear from you and encourage you to submit an application detailing your experiences, achievements, and the value you can bring to our team. 

If you require any reasonable adjustments to complete your application, please contact the People & OD Team on humanresources@stockporthomes.org.    

Please note that we do not accept applications through third-party websites. To ensure your application is reviewed, please apply directly through our careers page. 

We encourage you to apply early! We may close the vacancy sooner if we find the right candidate.   

Closing Date: 25th October 2026

Interview Date: 2nd November 2026

Welcome to Stockport Homes Group (SHG), an umbrella organisation for four, socially responsible interdependent companies within the housing sector. What makes us unique is our vision: one where entrepreneurship and commercialisation go hand in hand with social impact.

We are Stockport's largest landlord, managing over 12,000 properties on behalf of Stockport Council and Private Landlords, as well as our own growing portfolio of new build homes.

As builders, landlords, architects and developers we believe in collective responsibility for more affordable housing. Equally, through a commitment to a range of wrap around services we look for ways to improve people's lives:  from advice and support on health and wellbeing, to employment, educational opportunities and help in the home.

All our profit is reinvested within the group to maximise opportunities for those who most need our help. 

Companies within SHG:

Stockport Homes - Stockport Homes was formed in 2005, to manage housing stock across Stockport on behalf of Stockport Council. As a limited company, we operate as an ALMO which is an ‘Arm’s length management organisation’, so whilst the company is owned by the Council, we operate independently on day-to-day matters and in delivering services to our customers. We are committed to providing quality homes across Stockport and listening to the voice of our customers to continually improve our services.

Three Sixty - Three Sixty delivers innovative, high-quality construction, maintenance and facilities management services across Stockport, Greater Manchester and Cheshire. We are trades people who operate with a friendly, community-led approach. We get the balance right between excellent customer service and service delivery. We take pride in giving back to our local communities and each year we Gift Aid our profits to SKylight to support the work they do to help Stockport and the borough thrive.

Skylight - SKylight is a Charitable Community Benefit Society, established in 2018, dedicated to transforming lives in Stockport. We work closely with local communities to support people into employment, alleviate poverty and enhance digital skills. Our services help individuals live independently while fostering strong community networks, particularly for those facing disadvantages. We are proud to contribute to making Stockport a great place to live and work.

Viaduct Housing Partnership - Formed in 2017, Viaduct is a development partnership between Stockport Homes Group and Stockport Council, focusing on building more affordable homes in Stockport.

SHG is proud to be an award-winning organisation dedicated to transforming the lives and communities of our customers and as a public-private sector fusion, SHG is focused on future growth and excellence - looking for the best people to join the Group to be on this exciting journey.

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