Personal Development
Work/Life Balance
Embrace Diversity

Senior Independent Living Officer

Salary £30,559- £32,654
Location Stockport
Mergefield Title {Mergefield Value}
Mergefield Title {Mergefield Value}

This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

We are seeking a dedicated Senior Independent Living Officer to join our team, delivering exceptional housing management and support services to residents across Stockport. This role encompasses a wide range of responsibilities, including working with sheltered housing, extra care schemes, 60+ age-restricted accommodations, supported housing, and care leaver accommodations scattered throughout the borough.

As a Senior Independent Living Officer, you will:

  • Support Independent Living Officers and Assistants, ensuring a responsive, proactive, and high-quality service for our customers.
  • Ensure Quality Assurance: Conduct workflow and system audits to maintain consistent service quality.
  • Collaborate with Partners: Work closely with internal teams and external partner agencies to develop and enhance the service.
  • Service Development: Assist the Independent Living Management Team in shaping and improving the overall service.
  • Flexible Service Delivery: Be adaptable to meet the changing needs of customers, providing support where and when required.

We’re looking for someone with:

  • Experience in housing management, particularly within sheltered or supported housing environments.
  • Strong leadership skills to support and guide teams.
  • A commitment to delivering high-quality, customer-focused services.
  • Excellent communication and collaboration abilities to build and maintain effective relationships with partners.
  • Organisational skills for conducting audits and ensuring service quality.
  •  

If you would like to informally discuss the Senior Independent Living Officer position, please contact Lynn Williams Independent Living Operations Manager Lynn.a.williams@stockporthomes.org.

The SHG “Be You” approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG’s Values. We’re always looking to improve diversity within our teams to enhance this culture and to be truly representative of the communities we work in.  

This role will be on Stockport Homes Limited terms and conditions.  

The successful applicant's appointment will be subject to satisfactory enhanced clearance by the Disclosure and Barring Service.  

We understand that if you don't meet every requirement, you may be hesitant to apply but we still want to hear from you and encourage you to submit an application detailing your experiences, achievements, and the value you can bring to our team. 

We encourage you to apply early! We may close the vacancy sooner if we find the right candidate.   

Closing date: 1st December 2024

Interview date: 5th December 2024

 

Stockport Homes is Stockport’s largest landlord and a management organisation which acts as landlord for both Stockport Council’s social housing and our own property portfolio. But we’re more than just so-called rent collectors. We’re an award-winning, trailblazing public sector company that strives to transform lives by offering tenants advice and support on health and wellbeing, finance, youth engagement, employment and education opportunities as well as help in the home.

At Stockport Homes we believe in being ambitious, making a difference in our local communities, and serving our customers with passion. We believe in approaching problems with innovation, in respecting our partners, colleagues and customers and in striving for excellence.

We are an equal opportunities employer and we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. The SHG “Be You” approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG’s Values. We appreciate the strength we gain from having and supporting our diverse teams. Diversity contributes to our inclusive culture and allows us to be truly representative of the communities we work in.

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